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26 Years
experience
Emergency
services
Reliable IT Services & Phone Systems in Jacksonville
Southeast Telephone & Intercom has been a trusted provider of communication and technology solutions since 2000. Our team of experts specializes in telephone systems, VoIP phone setup, security camera installation, computer networking, and IT relocation services. With over 30 years of combined experience, Mike and Ken Howell lead our family-owned business in delivering reliable, cost-effective solutions for both residential and commercial clients. We serve Northeast Florida and Southeast Georgia, offering 24/7 emergency support and free estimates. Our commitment to quality is reflected in our partnerships with top brands like Panasonic and Nextiva, as well as our extensive warranties and maintenance contracts. Clients praise our responsive service, technical expertise, and ability to tailor solutions to specific needs, whether for small offices or large-scale relocations.

We prioritize customer satisfaction through transparent communication, competitive pricing, and adherence to fire safety codes. Our proven track record includes long-term relationships with businesses like Meridian Technologies, which has relied on our services for over 17 years. From initial consultation to installation and ongoing support, we ensure seamless integration of voice, video, and data systems. Our security camera solutions provide real-time remote access, helping clients protect their properties with advanced surveillance technology. Backed by industry certifications and a dedication to staying current with technological advancements, we remain a leading choice for comprehensive communication infrastructure.
Services
VoIP Phone Setup Security Camera Installation Computer Networking Intercom Systems IT Relocation Services Structured Cabling Surveillance Systems Phone System Repair WiFi Network Setup Access Control
Details
  • Year established: 2000
Highlights and features
  • We offer 30+ years of combined experience in telecom and IT solutions
  • Our team provides 24/7 emergency service with no trip charges locally
  • Certified Panasonic phone system dealers with Nextiva VoIP expertise
  • Proven track record with 17-year client relationships and free estimates
  • We guarantee first-time installation success with fire code compliance
Associations and certifications
  • Panasonic Certified Dealer
What people say
Responsive, creative, economical Great customer service Look out for our interests Smooth transition support Dependable problem solvers
Services
VoIP Phone Setup
Implementing Nextiva VoIP systems that unify voice, video, and chat communication for businesses. Our solutions include unlimited calling, auto attendants, voicemail-to-email transcription, and 24/7 support. Designed for scalability, these systems adapt to growing businesses while eliminating traditional phone line costs through internet-based connectivity.
Security Camera Installation
Deploying high-definition CCTV and IP camera systems with remote mobile access for real-time monitoring. Our installations reduce theft, prevent false claims, and improve productivity through advanced recording capabilities. Systems support iOS, Android, and Windows devices, with options for expansion as security needs evolve.
Computer Networking
Designing and implementing structured cabling solutions for voice and data networks. Services include CAT 5/5E/6 wiring, WiFi network installation, wireless access point deployment, and network infrastructure maintenance. We ensure reliable connectivity for businesses requiring seamless data and communication flow across locations.
IT Relocation Services
Managing technology transitions during office relocations with minimal business disruption. Our team handles phone system transfers, network infrastructure reinstallation, and equipment configuration. We coordinate with construction teams to ensure proper setup of communication systems in new facilities while maintaining operational continuity.
Intercom Systems
Installing and repairing commercial and residential intercom solutions including drive-thru, gate, and doorbell-to-satellite systems. Our services integrate with security and audio systems for comprehensive communication. We support both new installations and retrofitting existing infrastructure with modern intercom technology.
People
Mike Howell
Owner
With over 30 years as 'Mike the Phone Man,' he specializes in telephone systems, VoIP solutions, and network infrastructure. Known for technical expertise and client-focused solutions, he leads our team in delivering reliable communication systems across the Southeast.
Ken Howell
Co-Owner
Joined the family business to continue its legacy of excellence. Brings updated technical knowledge while maintaining the company's commitment to personalized service and problem-solving for both new installations and complex repair needs.
Questions
What areas do you serve?
We serve Northeast Florida and Southeast Georgia, including Jacksonville, St. Augustine, Orlando, Tallahassee, Brunswick, and St. Marys.
Do you offer emergency services?
Yes, we provide 24/7/365 emergency service with no trip charges for local businesses.
What phone systems do you support?
We work with Panasonic, Nextiva VoIP, and legacy systems, offering sales, installation, and repair services for businesses of all sizes.
Are warranties available?
Yes, we offer warranties and maintenance contracts on equipment and installations. Ask for details during your free estimate.
Can you handle office relocations?
Our IT relocation services ensure seamless technology transitions during office moves, including phone systems and network infrastructure setup.
Do you work with other vendors?
Yes, we coordinate with construction teams and other vendors to ensure proper integration of communication systems during new builds or renovations.