Business Details
16 Years
experience
Emergency
services
Trusted Security Solutions for Homes and Businesses in NC
I Watch Security is a veteran-owned and locally operated security solutions provider based in Raleigh, NC. With over 25 years of combined experience in the industry, our team specializes in delivering customized residential and commercial security systems tailored to meet the unique needs of our clients. Since 2010, we have built a reputation as one of North Carolina's highest-rated security companies by prioritizing transparency, affordability, and exceptional customer service. Our approach begins with a complimentary in-person consultation where we assess your specific requirements and design a system that avoids unnecessary components or upselling.We pride ourselves on offering 24/7 monitoring, patented smash-and-crash protection technology, and seamless smart home integration. Our commitment to post-sale support ensures clients receive prompt assistance, with technicians often available on weekends or within 24 hours of service requests. Backed by thousands of satisfied customers across North Carolina, from the coast to the mountains, we stand out through personalized service, locally-based operations, and a proven track record of exceeding client expectations in both product quality and support.
Services
Home Security Systems
Commercial Security
Video Monitoring
Wireless Systems
Access Control
Camera Systems
Smash Protection
24/7 Monitoring
Smart Home Integration
Emergency Response
Details
- Year established: 2010
Highlights and features
- Veteran-owned and locally operated in Raleigh, NC
- Over 15 years of experience in residential and commercial security
- Transparent pricing with no hidden fees or upselling
- 24/7 monitoring services for continuous protection
- Free in-person consultations tailored to your specific needs
What people say
Outstanding service
Professional technicians
Transparent pricing
24/7 availability
Personalized solutions
Services
Home Security Systems
Our home security systems combine advanced technology with personalized installation to protect properties across North Carolina. Features include 24/7 monitoring, smart home integration, and patented smash-and-crash protection. Systems are customized during free consultations to match individual household needs without unnecessary components.
Commercial Security
Tailored security solutions for businesses featuring access control, video surveillance, and emergency response systems. Our cloud-based platforms integrate with existing infrastructure while maintaining compliance with industry-specific safety standards for operations of all sizes.
Video Monitoring
High-definition video monitoring services with customizable alerts and remote access via mobile apps. Systems include interior/exterior cameras, doorbell cameras, and cloud storage options for both residential and commercial properties.
Access Control
Cloud-based access control systems allowing smartphone management of door locks, entry points, and employee permissions. Solutions scale from single-family homes to multi-location businesses with hundreds of access points.
24/7 Monitoring
Round-the-clock monitoring services with direct communication to emergency responders. Systems maintain functionality during power outages or internet disruptions through dedicated wireless connectivity and backup protocols.
People
Brian Smith
Founder and CEO
Veteran entrepreneur with 26+ years in security industry. Served in Army starting at age 17, earned sergeant rank by 19. Founded I Watch Security in 2010 after extensive career in security technology sales and operations.
Julie Marshall
VP of Operations
20+ year corporate veteran with Fortune 500 experience. Joined I Watch Security in 2020, overseeing growth initiatives and expanding service offerings while maintaining B2B/B2C expertise.
John
Senior Technician
Certified installation expert with demonstrated expertise in system customization. Known for patient client education and efficient implementation of complex security configurations during residential and commercial installations.
Toby
Lead Installer
Recognized for exceptional attention to detail and customer service. Completes installations with minimal disruption while providing comprehensive system tutorials to ensure client confidence.
Hunter
Security Consultant
Experienced in-home advisor who conducts thorough needs assessments. Specializes in designing cost-effective solutions that balance security requirements with budgetary considerations.
Questions
What areas does Iwatch Security serve?
We serve all of North Carolina, from the coast to the mountains, including Raleigh, Chapel Hill, and surrounding communities.
Do you offer 24/7 monitoring services?
Yes, we provide continuous 24/7 monitoring with direct communication capabilities to emergency responders through our patented technology.
Are your security systems customizable?
Yes, every system is customized during free in-person consultations to match your specific security needs without unnecessary components.
What makes Iwatch different from big security companies?
As a veteran-owned local business, we offer personalized service, transparent pricing, and technicians who treat your home like their own.
Do you work with existing security infrastructure?
Yes, our technicians can integrate new systems with existing components when possible to maximize your investment.
What kind of post-installation support do you provide?
We offer prompt post-sales service with technicians often available within 24 hours and VP-level support for complex issues.
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