Open Options
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Get immediate access to documentation, education, support, media, and live chat with Open Options. Connect with us today through our Connect Care app. For 20 years, Open Options has developed access control solutions that connect to leading security technologies to deliver a full-scale solution based on each customer's unique needs. Open Options has been a Mercury partner since 1997 and we are dedicated to delivering the most advanced open platform access control solution available on the market.

At Open Options we offer the best customer support in the industry. Call our direct line to speak to a live person every time and get your issue resolved that same day. Take advantage of our award-winning training courses and learn everything you need to know about our cutting-edge software and integrations. Check out our wide range of open platform access control products guaranteed to meet your needs.

Need an integrated solution? Open Options partners with industry leaders to combine access with video, locks, biometrics, and more!

read more › Discover what makes Open Options unique and why our customers love doing business with us. Open Options was started in 1997 as a Texas Corporation with the explicit purpose of developing the best leading-edge software to interact with emerging standards for open architecture access control hardware. Since inception, we have maintained a strong relationship with Mercury Security and are presently one of their top performing Platinum Elite partners. Open Options was acquired by ACRE, LLC in 2018 and continues to focus on being the very best access control partner to our customers and technology partners.

read more › Discover a few of the solutions we have been able to provide our customers over the years. Masonicare is Connecticut's largest not-for-profit integrated senior care continuum. With residential living, skilled nursing and rehabilitation, senior hospital, home health care, homemaker companion, and hospice and palliative care, Masonicare cares for thousands of patients and residents every day. Kemper Development Company (KDC) is a fourth-generation, family-owned real estate development company. What began as a 16-store shopping center nearly 75 years ago has become an internationally renowned hub of life and entertainment, work and leisure, relaxation and pleasure -- all at the epicenter of the city of Bellevue, one of the most sophisticated, fastest-growing markets in the U.S., known as The Bellevue Collection.

read more › ACRE, a global leader providing state-of-the-art security systems, announced today the acquisition of TDS based in Dublin, Ireland. Funds advised by Triton ("Triton") signed an agreement to acquire ACRE, a leading end-to-end security solutions provider based in Dallas/USA and Dublin/Ireland. Open Options will showcase cutting-edge access control solutions at booth #2103 at ISC West in Las Vegas. Open Options and Schindler have partnered to provide an integrated access and elevator control solution.

read more › Our customers are the best! See some of the great companies we've had the pleasure of working with in various vertical markets. Open Option secures over one hundred K-12 school districts nationwide as well as colleges and universities. Open Options secures government facilities around the globe from municipalities to federal agencies. At Open Options we serve a diverse range of markets from schools to hospitals and all industries in between. We pride ourselves in finding an access control system that will best fit any company's specific needs.

read more › It's all about options. 3xLOGIC is a leading provider of intelligent video surveillance software and hardware that seamlessly integrates audio data, video data, and transactional data. This logical union is known as the VIGIL platform of video surveillance solutions. VIGIL employs the latest advances in video surveillance hardware powered by 3xLOGIC's full-featured suite of VIGIL video management application modules. ACTi Corporation, founded in 2003, is an end-to-end IP video surveillance solution provider, covering all the way from security to business management solutions.

read more › At Open Options, we embody the phrase "work hard, play hard." With less than 50 employees, we are a tight-knit group who work closely together and play to our strengths to achieve results. Though we are an industry leader because of our award-winning software and products, we believe our excellent customer service and open business culture are what set us apart. Please review our job openings below - we look forward to hearing from you! We have no open positions at this time, but continue to check back or feel free to email us your resume for future consideration at

read more › We partner with quality integrators who are looking to form a long term relationship with the common goal of taking care of the end user. Our distribution partners know the unprecedented advantage of our MANAGED DISTRIBUTION CHANNEL. They can be assured they are representing a quality product which is not available to every integrator in their market. Open Options carefully manages the channel in each market, thus avoiding price wars and driving down critical profit margins. We currently have independent distribution partners in the major regions of the US, Europe, the Middle East and Far east.

read more › Power add-on module that allows you to easily add or remove DNA Fusion operators based on Microsoft AD users that are members of a selected Organizational Unit (OU) in Active Directory. Built-in scripting engine allow for customization of data to be moved and synced between sources. Assign, remove, modify Access Levels Groups, Access Levels, and Precision Access Levels to Credentials. Receive Events and Alarms with Alarm management (Acknowledge, Clear, Dismiss and Dispatch Text).

read more › DNA Fusion is built using the very latest in software development technology. DNA Fusion is designed for the extended enterprise taking full advantage of the Distributed Network Architecture model. DNA Fusion proves to revolutionize the access control industry by removing many of the limitations to enterprise deployment inherent in the typical access control application. DNA Fusion allows you to monitor several systems through a common interface including audio and IP video recording. DNA Fusion is designed with 100% InfoReady architecture.

read more › Check out the cool features that makes DNA Fusion the most user-friendly software available. Developed by experts with years of industry experience, DNA Fusion is designed with valuable customer input to ensure it delivers the most user-friendly and open access control platform in the world. Our customer-centric features differentiate DNA Fusion from all other access control software products on the market today. The DNA Fusion InfoReady design allows for easy access to all of your system data.

read more › Fusion/ AWS Hosted is a fully managed solution where the DNA Fusion server is entirely hosted in the cloud. In this SaaS model all system updates and maintenance are performed by Open Options or AWS ensuring your system is always up to date. Client access to full DNA Fusion interface, zero maintenance costs and Fusion X web interface included.

read more › Flex API is an application programming interface that provides a robust mechanism for external parties to develop an interface into DNA Fusion to accomplish a myriad of tasks or receive information. Below is a list of possible tasks that can be performed externally, through Fusion Flex API. Assign, remove, modify Access Levels Groups, Access Levels and Precision Access Levels to Credentials. Receive Events and Alarms with Alarm management (Acknowledge, Clear, Dismiss and Dispatch Text). The Milestone ACM plugin uses Flex API to deliver access control events into the XProtect Smart Client.

read more › DNA Fusion can serve as the primary or secondary monitoring application Bosch alarm panels with a single interface for displaying and monitoring your intrusion detection system. DNA Fusions integrates with DMP's XR500N panel to provide a single interface for displaying and monitoring intrusion detection system.

read more › Integrate your access control system with innovative solutions that take your security to the next level. Optional enclosures provide additional protection in difficult environments or inclement weather. Mercury Biometric Gateway (GTWY-B) with DNA Fusion version 6.0 or above (Legacy Device -No longer available for purchase). HandKey II available Reader options with DNA Fusion: Magnetic stripe, Proximity, Barcode, HID iCLASS, MIFARE. All card readers available with Card + PIN.

read more › Schlage Multi-Technology Readers not only feature cutting-edge security technology, but are transforming basic access control products into all-in-one solutions, providing customers with convenience and options. Schlage Mobile offers a much higher level of security, based on encrypted smart card technology. Pair that security with all the convenience of a cell phone and you have a clearly superior solution. Ranger Long Range Transmitters and Receivers comprise Farpointe Data's long range radio frequency identification (RFID) solution, offering exceptionally long and secure transmission ranges of up to 150-feet (45 m).

read more › Open Options has partnered with leading elevator manufacturers to provide an integrated access and elevator control integration. Coordinate your elevator systems with your access control to ensure smooth and efficient passenger transportation with one of DNA Fusion's elevator control integrations. DNA Fusion controls what floors are available and when, both by default schedule and by individual cardholder. These integrations were also designed to be very similar and easy to use for existing DNA Fusion users.

read more › The Schlage NDE Series wireless lock with ENGAGE technology is designed to be easy to install, connect, manage and use. Open Options connects to the NDE Series locks via the Mercury-powered NDE Gateway. The AD-400 wireless-networked lock gives you many of the key benefits of a hardwired access control system - without the wires. Open Options SSP-EP controllers support up to 16 PIM400-485s and up to 64 AD-400 devices. The AD Series electronic-locking platform is designed to be open and flexible and integrates seamlessly with DNA Fusion.

read more › DNA Fusion provides a seamless interface to all major video management systems including DVR, NVR, and VMS (Video Management Software) systems. DNA Fusion integrates video with access control to offer a complete security solution in a single-user interface. Milestone Systems' new ACM (Access Control Module) allows XProtect Enterprise and Corporate users access to DNA Fusion from within their own VMS Smart Clients.

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