Business Details
Emergency
services
Your Trusted Smart Home Automation Partner in Knoxville
As a trusted home automation company, we believe craftsmanship is not only a measure of skill but an attitude cultivated in every project. Our passion for delivering high-performance, tailored solutions stems from a commitment to mastery from project inception to ongoing dedicated support. Serving Knoxville and East Tennessee, we specialize in smart home technology, security systems, and audio-visual installations. With decades of combined experience, our team provides residential and commercial clients with cutting-edge solutions including lighting control, electronic shades, multi-room music, and surveillance.Our focus on personalized service ensures clients receive the latest technology paired with exceptional customer care. We pride ourselves on reliability, technical expertise, and building long-term relationships through consistent, professional service delivery.
Services
Smart Home Automation
Security Systems
Audio-Visual Installations
Outdoor Living Solutions
Lighting Control
Multi-Room Music
Surveillance Systems
Wi-Fi Installation
Highlights and features
- We offer 26 years of specialized expertise in home automation technology
- Our team provides personalized system design and implementation
- We guarantee prompt emergency service and remote troubleshooting
- Our solutions feature top-tier brands like Alarm.com and Lutron
- We maintain 100% client satisfaction through dedicated support
What people say
Highly recommend
Exemplary service
Extremely impressed
100% reliable
Top-notch technology
Services
Smart Home Automation
Transform your living space with comprehensive smart home systems. Our solutions integrate security, lighting, climate control, and entertainment systems into intuitive interfaces. Clients benefit from remote access via mobile devices, enhanced energy efficiency, and personalized automation scenarios. Our expert technicians ensure seamless integration of all components.
Security Systems
Protect your property with advanced security solutions featuring intrusion detection, video surveillance, and access control. Our systems include real-time monitoring, smart locks, and high-resolution cameras with remote viewing capabilities. Professional installation ensures optimal coverage and reliability for both residential and commercial properties.
Audio-Visual Installations
Elevate your entertainment experience with premium audio-visual systems. We install multi-room music, home theaters, and commercial AV solutions with seamless integration. Our systems feature high-fidelity components, intuitive controls, and wireless connectivity for both indoor and outdoor applications.
Outdoor Living Solutions
Enhance your exterior spaces with smart outdoor technology. Our offerings include landscape lighting, weatherproof audio systems, and automated shade solutions. Designed for durability in Tennessee's climate, these systems extend living areas while maintaining aesthetic appeal and functional control.
Lighting Control
Optimize your environment with intelligent lighting systems. Our solutions feature dimmable controls, occupancy sensors, and scheduling capabilities. Clients can manage lighting scenes through wall-mounted keypads or mobile apps, enhancing both ambiance and energy efficiency in residential and commercial settings.
People
Jeremiah Morales
President
With 26 years in the industry, Jeremiah redefined ISS from a security firm into Knoxville's premier home automation leader. He combines technical expertise with business acumen to deliver cutting-edge solutions.
Dan Morales
Founder
A security industry veteran since the 1970s, Dan established ISS in Tennessee after extensive experience in major metropolitan areas. His foundational expertise continues to guide our technical standards.
Meredith Morales
Office Administrator
Bringing extensive management experience, Meredith oversees office operations. Her background in personnel management ensures smooth administrative support for our clients and team.
Questions
What home automation services do you offer?
We provide comprehensive smart home solutions including security systems, lighting control, audio-visual installations, and outdoor living technology tailored to Knoxville area properties.
Do you serve commercial properties?
Yes, we offer security solutions, boardroom technology, and audio-visual systems for commercial clients alongside our residential services.
How quickly do you respond to service requests?
We prioritize emergency service calls and typically respond within 24 hours for non-urgent requests, with remote troubleshooting available for many issues.
What areas do you serve?
We primarily serve Knoxville and East Tennessee, including Johnson City and Bristol, with specialized knowledge of local building codes and climate considerations.
Can you upgrade existing systems?
Yes, we specialize in modernizing outdated security and automation systems with the latest technology while maintaining existing infrastructure where possible.
Do you offer remote system management?
Our smart home systems include remote access capabilities through mobile apps, allowing clients to monitor and control their systems from anywhere.